Customer Portal

User Documentation - User Profile

The create account page allows you to create an account on our Customer Portal. Start by entering all of the required information, indicated in Red with an Asterisk ( * ). Look to the right of the field after entering your information to confirm that it was accepted.

Once you have finished entering your details, click the Register Account button. If you encounter an error, the field to correct will be highlighted in Red. If everything was successful you will see the following message:

Notice: Your account has been created. Please check the email address provided for a confirmation email. This email will explain how to confirm and activate your newly created account.

Check your email for a message with the subject line: EI Customer Portal Account Creation Confirmation. If you do not receive a message please check that the confirmation email did not end up in your Junk or Spam folder.

Click the link in the email to activate your account. You will be directed to your browser window and will see the following message:

Notice: Congratulations, your email address has been confirmed and your account has now been activated.

Log in using your Email and Password combination. You will be required to click the Agree button to accept our Terms of Service.

Refer to the Help menu option for detailed instructions on the various functions of the site.

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